Frequently asked questions

PilotPost lets you write a post once, choose your social accounts, and publish it to all of them, either right away or at a time you schedule.

Facebook Pages, Instagram (Business and Creator accounts), Threads, LinkedIn, X, TikTok, YouTube, Pinterest, WhatsApp Business and Bluesky. Snapchat posts become reminders you publish by hand, because Snapchat only offers posting to approved partners. Platforms marked “Coming soon” are being enabled.

No. For most platforms you log in on the platform's own page and approve access, and we never see your password. Bluesky uses a separate App Password you can revoke at any time, and WhatsApp uses a token from your own WhatsApp Business account.

Yes. You can attach images or a video to a post. Some platforms have rules: Instagram and TikTok need an image or video, YouTube needs a video, and Pinterest needs an image. The composer warns you before you schedule.

We retry automatically. If it still fails, for example because a platform rejected it or you need to reconnect an account, it appears under “Needs attention” in your calendar with the reason and a Retry button.

Plans are monthly and billed through Whop, our secure payment provider. You can upgrade, downgrade or cancel from the Billing page at any time.

If you cancel, you keep access until the end of the month you've paid for. If a payment fails, you get a short grace period to update your card. After that your account is paused and scheduled posts are held. As soon as you pay, everything resumes, and nothing is deleted.

Subscriptions are non-refundable except where required by law. If something went wrong, email us at support@pilotpost.social and we'll make it right.

Yes. Everything runs over HTTPS, social access tokens are encrypted, passwords are hashed, and servers are hosted in the EU. We never sell your data or use your content for advertising.

Yes. Connect any account you're authorized to manage. The Agency plan supports up to 50 accounts.

New apps start in a review period with TikTok and Google, during which posts are only visible to you. Once approval completes, posts are public automatically.

Remove any account on the Accounts page, or see our Data deletion page to delete everything.