Logging in with Google
Click Continue with Google on the login or signup page and pick your Google account. If you already have a PilotPost account with the same email, Google sign-in logs you into it.
Forgot your password?
- On the login page, click Forgot password?
- Enter your email address.
- Open the email from noreply@pilotpost.social and click the link. Check your spam folder if it doesn't arrive within a minute.
- Choose a new password.
If you signed up with Google, you can use the same steps to add a password to your account.
Two-step verification
With two-step verification turned on, logging in needs your password and a 6-digit code from your phone. Someone who learns your password still can't get in.
To turn it on:
- Install an authenticator app on your phone, such as Google Authenticator, Microsoft Authenticator or 1Password.
- In PilotPost, go to Security in the left-hand menu and click Turn on two-step verification.
- Scan the QR code with the app.
- Enter the 6-digit code the app shows to confirm.
From now on, after your password (or Google sign-in), PilotPost asks for the current code from the app.
To turn it off: go to Security, click Turn off two-step verification… and enter a current code.
Lost your phone? Email us from your account's email address and we'll help you get back in after checking it's you.
Keeping your account safe
- Use a password you don't use anywhere else.
- If several people share one login, turn on two-step verification.
- Never share your social network passwords. PilotPost never needs them.