Features · Community

Community: one inbox for your comments

See the comments on your Facebook, Instagram, Threads, TikTok and YouTube posts in one place, and reply without opening each app. Included in every PilotPost plan.

01

All comments in one place

Posts with new comments from your connected networks, newest activity first, with a New badge since your last visit.

02

Reply in seconds

Answer a comment, reply in a thread or comment on your own post, straight from PilotPost.

03

AI reply suggestions

Click Suggest a reply and the AI drafts a friendly answer in the commenter's language. Edit it, then send.

04

Keep it tidy

Hide unwanted comments and like the good ones, where the network allows it.

05

Filter by network

Focus on one network at a time, or see everything together.

06

Built for small teams

No switching between five apps to keep up with your audience.

How it works

  1. Connect Facebook, Instagram, Threads, TikTok or YouTube on the Accounts page.
  2. Open Community in the menu and choose a post with comments.
  3. Write a reply, or click Suggest a reply for an AI draft, then click Send.

Works with Facebook Page, Instagram, Threads, LinkedIn, X (Twitter), TikTok, YouTube, Pinterest, WhatsApp Business, Telegram and Bluesky.

Questions

Which networks are supported?
Facebook, Instagram, Threads, TikTok and YouTube. Hiding and liking comments depend on what each network allows.
Is there a limit on replies?
You can send up to 50 replies a day from PilotPost. You can always reply in the network's own app too.
Do I see direct messages?
Not yet. Community covers comments on your posts.
Is Community included in my plan?
Yes, every plan includes it.

Related

Social media inbox: reply to all your comments in one place